“MI is a collaborative, goal-oriented style of communication with particular attention to the language of change. It is designed to strengthen personal motivation for and commitment to a specific goal by eliciting and exploring the person’s own reasons for change within an atmosphere of acceptance and compassion.” (Miller & Rollnick, 2013, p. 29)

Key qualities include:
MI is a guiding style of communication, that sits between following (good listening) and directing (giving information and advice).
MI is designed to empower people to change by drawing out their own meaning, importance and capacity for change.
MI is based on a respectful and curious way of being with people that facilitates the natural process of change and honors client autonomy.