About the Course
To support a successful peer program, effective supervision is essential. Equipping supervisors with knowledge of the day-to-day functions specific to the peer role, will increase job satisfaction and retention, reduce communication breakdowns, and lead to better outcomes for the individuals served. For Peer Support Specialists, supervision typically has two components: administrative and supportive. Administrative supervision works with the needs of the agency (scheduling, benefits, etc.). Supportive supervision provides direct guidance, encouragement, and professional development opportunities. Having a plan in place of who, what, when, and where the supervision will occur will create a supportive and safe environment for peers to do their best, most effective work.