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Staff & Volunteer FAQ
What is “Recovery Happens Together”?
Recovery Happens Together is a public awareness campaign from Peer Washington that highlights who we are, what we do, and the impact of peer support. Throughout the campaign, we'll be sharing information about our mission, services, values, and the communities we serve. The campaign celebrates the power of connection and reminds people that they don't have to face life's challenges alone.
Why are we doing this campaign?
We want more people to understand what Peer Washington does and how peer support changes lives. Many people have heard of Peer Washington but don't know about our services or how to access them. This campaign is an opportunity to raise awareness, celebrate our LGBTQ+ roots during Pride Month, and invite more people to find support, connection, and hope.
What does “Recovery Happens Together” mean?
The phrase reflects a simple truth: healing, growth, and recovery are often strengthened through relationships and community. Peer support is built on shared experience. When people feel understood and connected, they're often better able to navigate life's challenges.
Who does Peer Washington serve?
Peer Washington was founded by members of Washington's LGBTQ+ community and remains deeply committed to serving LGBTQ+ individuals. At the same time, we welcome anyone seeking peer emotional support or development services, including people impacted by addiction, mental health challenges, HIV/AIDS, other chronic illnesses, and life transitions. Our doors are open to everyone who can benefit from our services.
What is peer support?
Peer support is support provided by people with lived experience who use that experience to encourage, empower, and walk alongside others. It is based on mutual respect, understanding, and the belief that people can learn and grow through shared experiences.
Is this campaign only about Pride Month?
No. While we're proud to launch it during Pride Month and celebrate our LGBTQ+ roots, the campaign is ultimately about Peer Washington's mission, values, services, and the power of peer support year-round.
How can staff and volunteers help?
You can support the campaign by: - Sharing campaign posts when appropriate. - Wearing campaign buttons.. - Talking about Peer Washington's services with members and community partners. - Suggesting stories or photos to the Marketing team. - Directing people to the campaign landing page or website. - Being welcoming and informed when people ask questions.
What if someone asks about the campaign?
You might say: "It's a campaign to help people better understand who Peer Washington is, what peer support is, and the services we provide throughout Washington."
What if someone asks who Peer Washington serves?
You might say: "Peer Washington has deep roots in Washington's LGBTQ+ community and continues to proudly serve that community while welcoming anyone who can benefit from peer support and our programs."
What if someone asks what makes Peer Washington different?
You might say: "Our work is grounded in peer support and lived experience. We believe people are experts in their own lives, and we create spaces where they can find connection, understanding, and hope."
What if someone asks about criticism they've seen online?
Keep the conversation respectful and avoid debating or speculating. A good response is: "Our focus is on providing peer support, creating welcoming spaces, and serving our community. If you'd like to learn more about who we are and what we do, I'd encourage you to visit our website or speak with our leadership team." If the person continues to press the issue or requests an official response, refer them to the appropriate leadership or communications contact.
Can I speak on behalf of Peer Washington?
Staff and volunteers should feel comfortable talking about their own experiences and the services they provide, but official media inquiries or requests for organizational statements should be directed to leadership or the Marketing team.
Quick Talking Points
When in doubt, remember these key messages: - Peer Washington was founded by members of Washington's LGBTQ+ community and remains proud of those roots. - We believe in the power of peer support and lived experience. - We provide free peer emotional support and development services. - We serve people impacted by addiction, mental health challenges, HIV/AIDS, other chronic illnesses, and life transitions. - We welcome anyone who can benefit from our services. Our goal is to help people find connection, hope, and community. - Recovery Happens Together because no one should have to face life's challenges alone.
Do's and Don'ts
Do - Be welcoming and respectful. - Share your authentic experience with Peer Washington. - Direct people to the website or campaign page for more information. - Encourage people to explore our services and ask questions. Don't - Get into arguments on social media or in person. - Speculate about personnel matters or confidential issues. - Speak on behalf of the organization if you're unsure of the facts. - Engage in online debates that distract from our mission. - Let difficult conversations pull the focus away from the people we serve.
